Shipping Policy

Where do you ship?

We ship our cookies Australia wide.

How much does it cost?

Our shipping generally costs $9.99.

How long will my order take?

For smaller cookie orders please allow approximately 7 days for your cookies to be sent. Our cookies are shipped through Australia Post and the delivery time will be dependent on their timeframes. Express post is generally 2-3 business days (except WA 3-5 business days and NT 2-4 business days).

For larger / bulk cookie orders please orders 4 weeks in advance. 

We can cater for last minute orders so please get in contact via our Contact Us page, by emailing sweetstreetbaking@gmail.com.  

Valentine's Day:

Our Valentine's Day cookies will be sent closer to Valentine's Day to ensure the freshness of our product.

Delays in receiving your cookies?

We try our best to ensure a quick turnaround time for our cookie orders. Delays with Australia Post can occur from time to time and this is very much out of our control. We are guided by postal timeframes provided by Australia Post, and therefore we cannot be held responsible for any delays in receiving your cookies. 

If you have any concerns please get in contact via our Contact Us page, by emailing sweetstreetbaking@gmail.com.  

Am I able to collect my order?

Yes, we offer free local pick up from Kedron, 4031. If you would like to pick up please select pick up when placing your order. 

Can I change the address?

We can change the delivery address depending on whether your package has been sent or not. Please send us an email immediately at sweetstreetbaking@gmail.com. To avoid any issues, please ensure you double check the postal information. 

What if I am not happy with my cookies when they arrive? 

Please refer to our Refund and return policy.