FAQs

What flavour are your cookies?

Our cookies are vanilla flavoured. 

What size are your cookies?

Our cookies are 7 - 8cm in size.

Do your cookies contain allergens?

Yes, our cookies contain GLUTEN, DAIRY, EGGS and may contain traces of nuts.

Do your cookies come individually packaged?

All our cookies come in individual heat sealed food safe bags.

How do I store the cookies and how long do they stay fresh?

Cookies should be stored at room temperature and out of direct sunlight. All our cookies will last up to 8 weeks if stored correctly.

Can I make a custom cookie order?

Yes! We are totally flexible at Sweet Street so most of our cookie packs are customisable. If you can't find what you're looking for, please complete a custom cookie order via our Contact us page. 

Can I order for a future date?

Yes! You can can order for weeks or months in advance. Please use our date picker when confirming your cart. 

Where do you ship?

We ship our cookies Australia wide.

 How long will my order take?

For smaller cookie orders please allow approximately 7 days for your cookies to be sent. Our cookies are shipped through Australia Post and the delivery time will be dependent on their timeframes. Express post is generally 2-3 business days (except WA 3-5 business days and NT 2-4 business days).

For larger / bulk cookie orders please place orders 4 weeks in advance. 

We can cater for last minute orders so please get in contact via our Contact Us page, by emailing sweetstreetbaking@gmail.com.  

Am I able to collect my order?

Yes, we offer free local pick up from Kedron, 4031. If you would like to pick up your order please select this option when placing an order. 

Can I change the address?

We can change the delivery address depending on whether your package has been sent or not. Please send us an email immediately at sweetstreetbaking@gmail.com. To avoid any issues, please ensure you double check the postal information. 

Colour of icing:

While we endeavour to ensure your cookie order matches the photos on our website, there may be slight differences from time to time as our fondant icing is hand rolled and coloured. 

Sprinkles:

The sprinkles that are featured in photos on our website may differ to your order and are dependent on what stock is currently available.